Prevention of Workplace Violence

What is workplace violence?

Any unnecessary act, whether physical or physiological, occurring in the workplace, leading to the physical or mental trauma of an employee while performing their duties. Or any violent act perpetrated against the employee leading to mental and emotional trauma resulting in work performance problems such as the trauma of an armed robbery.

 

Course Objectives

Workplace Violence Prevention training equips your employees with the vital knowledge of how to recognise, report and defuse challenging situations before they erupt into violence—involving tense coworkers, employees or third-parties.

 

Who should attend?

The Workplace Violence Prevention training is targeted at all organisations that have the potential to deal with incidents involving aggressive or violent behaviour. Banks, hospitals, youth detention centres, government departments, JobActive agencies, parking inspectors, security industry, retail industry and many other service industries.

An employer that has experienced acts of workplace violence, or becomes aware of threats, or intimidation or other potential indicators showing that the potential for violence in the workplace exists or has the potential to exist, would be on notice of the risk of workplace violence and may be required to implement a workplace violence prevention program.

 

Legal Duty of Care Requirements

The WHS Act general Duty of Care requirements is interpreted to mean that Employers have both a legal duty and a moral obligation to provide a safe workplace. Employers should institute policies and procedures to prevent aggression or violence from occurring in their workplaces.

 

Customised to suit your organisation

The program can be fully customised to deal with specific issues that may be unique to a particular area or industry.

Available for small group booking POA.

The Workplace Violence Prevention training is delivered to small groups at your work site. Please contact us to discuss your needs so we can customise a solution specific to your organisational requirements.

 

Looking for more Workplace Safety training options, also see:

 

• Dealing with aggressive clients
• Conflict resolution
• Armed robbery response procedures
• Bomb threat procedures training
• Fire Warden training
• Hospital code black training
• HLTAID003 Provide first aid training